Orders & Support

Q: How do I make a purchase?
A: To make a purchase, simply browse our online shop, select the items you wish to buy, and add them to your cart. Once you have finished shopping, proceed to checkout where you can enter your shipping details and payment information.

Q: How can I check my order status?
A: You can check your order status by logging into your account on our website and navigating to the "Orders" section. You will also receive email updates as your order is processed and shipped.

Q: Can I change my shipping address after my order is placed?
A: If you need to change your shipping address after placing an order, please contact us immediately at info@2minutter.com. If the order has not yet been shipped, we will do our best to update your shipping information.

Q: How do I cancel my order?
A: To cancel your order, please contact us as soon as possible at info@2minutter.com.
If your order has not yet been processed, we will cancel it and issue a full refund.

Q: How do I know if my order is confirmed?
A: Once you place your order, you will receive a confirmation email with the details of your purchase. If you do not receive this email, please check your spam folder or contact us for assistance.

Q: How do I get a refund?
A: To request a refund, please follow our return policy by contacting us at info@2minutter.com within 14 days of receiving your item. Once your return is received and inspected, we will process your refund within 10 business days.

Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards, PayPal, and other secure payment options available at checkout.